9 Rocky Ridge Road

Asheville, NC 28806

Telephone (828) 633-6024

General Manager

posted April 9, 2026

Grow in our Garden!
General Manager Wanted for Award-Winning Hotel Team

Are you a hands-on leader who loves hospitality, thrives on building great teams, and enjoys making guests smile? We’re looking for an energetic, service-driven General Manager with an entrepreneurial mindset to lead our award-winning hotel team.

This isn’t just a management role — it’s an opportunity to shape culture, inspire people, and drive success. If you lead with confidence, motivate others naturally, and enjoy rolling up your sleeves, we’d love to meet you.

What You’ll Be Doing

As our General Manager, you’ll be the heartbeat of the hotel — guiding operations, supporting your team, and creating memorable guest experiences.

  • Lead and inspire the hotel team with enthusiasm and clear direction
  • Oversee daily operations across all departments (front & back of house)
  • Drive guest satisfaction and team member engagement
  • Recruit, train, coach, and develop associates for success
  • Foster a positive, collaborative, and inclusive work culture
  • Partner with Sales & Marketing to grow revenue and market share
  • Analyze performance and implement strategic pricing and business plans
  • Ensure brand standards and service excellence are consistently delivered
  • Oversee training programs and documentation
  • Support cross-utilization of resources with sister properties
  • Monitor online reviews and respond to guest feedback with care
  • Resolve guest concerns with professionalism and integrity
  • Mentor department leaders and promote internal growth
  • Maintain compliance with all brand, safety, and regulatory standards

What Makes You a Great Fit

We’re looking for someone who brings energy, leadership, and a genuine passion for hospitality.

  • Minimum 3 years’ experience as a General Manager in a branded hotel
  • F&B experience is a plus (but not required)
  • Strong leadership and team-building skills
  • Positive attitude and ability to thrive in a fast-paced environment
  • Excellent communication and presentation skills
  • Solid business acumen and operational knowledge
  • Strong guest service mindset
  • Self-motivated, driven, and results-oriented
  • Knowledge of employment, health, safety, and ABC regulations

Why You’ll Love Working With Us

We take care of our leaders so they can take care of their teams.

  • Health, Dental & Vision Insurance
  • Supplemental & Critical Illness Coverage
  • Paid Vacation
  • Performance-Based Bonus
  • Team Member Travel Discounts
  • Growth & Development Opportunities

A Little About Our Culture

Join the hotel where service matters, teamwork wins, and leaders are empowered to succeed.We believe great hotels are built and led by great people. We focus on collaboration, respect, and giving every team member the opportunity to grow and succeed. You’ll be empowered to lead, innovate, and make an impact every day.


The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.

We are an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, veteran status, disability status or any other applicable legally protected characteristics.

Hilton Garden Inn Asheville South

Hotel with 111 Rooms

Near Biltmore estate and entertainment

We’re convenient to I-26 and I-40, and less than seven miles from downtown Asheville and Biltmore Estate and Winery. Asheville Regional Airport is a 12-minute drive. West Asheville has eclectic dining and entertainment options three miles from our door. Enjoy our restaurant, bar, and expansive outdoor entertainment area.