Compensation: Starting at $15.00 per hour

This key role is a responsible for guest first impression and experience whilst our guest. The cleanliness of all hallways/ stairwells/ elevators public and back of the house areas of the hotel; entrances, including glass doors, windows; public restrooms; Fitness Center, Guest Laundry, Pool (where applicable) as well as Outdoor seating area.

AREA OF RESPONSIBILITY

• Maintenance and cleanliness of all equipment.
• Responsible for the cleaning of carpets, organization and stocking of store rooms and linen closets.
• Assist the Maintenance when needed.
• Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
• Protect the privacy and security of guests and coworkers.
• Address guests’ service needs in a professional, positive and timely manner.
• Welcome and acknowledge each guest with a smile, eye contact and a friendly verbal greeting.
• Assist other associates to ensure proper coverage and prompt guest service.
• Comply with quality assurance expectations and standards.
• Report missing hotel property and damages to hotel areas to department manager.
• Perform other miscellaneous jobs as requested by department manager.

JOB REQUREMENTS

• 6 + months of prior cleaning experience preferred
• Customer service experience is required, preferably in a hotel or related customer facing field
• Must be physically fit and can bend, stoop and lift
• Must be reliable; willing to work weekends and holidays
• Must be able to effectively communicate and interact with guest
• Ability to learn quickly and work in fast paced position with constant guest interaction
• Must be able to multi-task
• Must be 18 years or older

BENEFITS: 

Medical/Dental/Vision/Critical Illness/Accident (FT), Paid Vacation, Weekly Pay, Direct Deposit, Employee Referral Bonus Program, Hilton Employee Travel Program

EOE/Drug Free Place