Homewood Suites by Hilton Asheville-Tunnel Road

88 Tunnel Road

Asheville, NC 28805

Telephone (828) 252-5400

Breakfast Attendant / Evening Social Server

Posted July 20, 2022

Please submit online application here or at www.ashevillehotelgroup.com/careers and look for this position amongst the other listings.

A successful candidate for a breakfast attendant/ server is someone who has impeccable people skills, who is attentive and is motivated. The responsibilities of this position include preparing food, serving, and cleaning up after service. Additionally, the attendant must ensure that the buffet is stocked at all times with fresh food. A breakfast attendant / server must also remain poised as they communicate with customers and other staff to relay drink orders and address customers' questions and complaints promptly.  The perfect candidate is also available to work a couple nights of Evening Social.  Alcohol is served so must be over 18.

It is imperative that a breakfast attendant /server be able to work in a diverse, fast-paced environment and be able to communicate effectively with customers and staff to ensure that the customers’ needs are met.  Lastly, a breakfast attendant / server should have a thorough knowledge and understanding of food offerings to be able to make recommendations to customers based on various dietary restrictions or personal preferences

OVERAL RESPONSABILITIES

•    Attitude of servitude - full understanding of all aspects of customer service in Hotel/Restaurant setting

•    Responsible for creating an impressive, memorable, fast breakfast experience for all guests with impeccable self-presentation (winning smile, crisp and clean uniform, etc.)  

•    Responsible for helping to achieve ongoing guest satisfaction and team goals

•    Provides information and assistance to hotel guests regarding local and hotel amenities

•    Assists guest efficiently and courteously in all hospitality related functions, while ensuring that all breakfast service is being maintained and served according to brand standards

•    Inventory breakfast items regularly and advises Kitchen Manager if items are running low or  an item is nearing its expiration date 

•    Assists/ informs Kitchen manager on customer feedback, favorite menu items, 

•    Maintains cleanliness of all tables, assisting other servers as needed. 

•    Maintains cleanliness of work stations during working hours and perform weekly maintenance. 

•    Assists in maintaining cleanliness of public areas

JOB QUALIFICATIONS

•    Ability to verbally communicate effectively with all guests and co-workers

•    Ability to perform all breakfast duties as outlined in the training outline and property specific checklists.

•    Prolonged periods of standing and/or walking

•    Pushing, pulling, bending, stooping, upward reaching

•    Some exposure to cleaning chemicals

•    Compliance with all brand standard operating procedures 

•    OSHA compliance

Must satisfactorily pass a criminal background check and be able to serve alcohol for evening social shifts.

BENEFITS:

Medical/Dental/Vision/Critical Illness/Accident (FT), Paid Vacation, Weekly Pay, Direct Deposit, Employee Referral Bonus Program, Hilton Employee Travel Program

EOE/Drug Free Workplace

Local Candidates Preferred

Homewood Suites by Hilton Asheville-Tunnel Road

94 Room Extended Stay

At A Glance

Homewood Suites in Asheville, North Carolina, Where Extra Space is Only the Beginning

The all-new Homewood Suites by Hilton Asheville-Tunnel Road is an all-suite Asheville, NC hotel located minutes from downtown Asheville, the Blue Ridge Parkway, and Biltmore. Our Asheville, NC hotel features contemporary suites equipped with all the comforts of home, including a full-sized kitchen.  Our guests enjoy a home-like atmosphere, including the service provided by our team.

While in Asheville you can experience America’s favorite drive, the Blue Ridge Parkway, and explore America’s largest private home, the Biltmore Estate, both of which are located within 5 miles of our hotel.

Whether you’re here on business or vacationing with loved ones, we want to make your stay here in Asheville memorable. Start your day with a complimentary hot full breakfast.  Our all-suite hotel also features an indoor pool and whirlpool spa, all-new fitness center, and complimentary high-speed Wi-Fi through-out.

*Local and state laws apply