Hilton Garden Inn Asheville Outlets

9 Rocky Ridge Road

Asheville, NC 28806

Telephone (828) 633-6024

Maintenance - Assistant

Posted August 4, 2022

Hilton Garden Inn - Asheville (Outlet Mall) is looking for you. We need individuals that are positive and friendly to help our guests have the best stays possible. It is very rewarding to help make visitors of the Asheville Area have a great experience and be a part of it. Start a job that could become a career in hospitality.


  • Assist the Chief Engineer with Daily, Weekly, Monthly Inspections and other duties as needed.
  • Perform Preventative Maintenance tasks in the guest rooms, public area as well as backup the house.
  • Maintain all equipment in a good, clean and working condition.
  • Keep the record of all repairs 
  • Respond and complete all work orders for minor repairs as needed.
  • Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
  • Address guests’ service needs in a professional, positive and timely manner.
  • Assist other associates to ensure proper coverage and prompt guest service.
  • Comply with quality assurance expectations and standards.
  • Report missing hotel property and damages to hotel areas to department manager.
  • Perform other miscellaneous jobs as requested by department manager


  • 6 + months of prior maintenance experience
  • Customer service experience is required, preferably in a hotel or related customer facing field
  • Must be physically fit and can bend, stoop and lift
  • Must be reliable; willing to work weekends and holidays
  • Must be able to effectively communicate and interact with guest
  • Ability to learn quickly and work in fast paced position with constant guest interaction
  • Must be able to multi-task
  • Must be 18 years or older


Medical/Dental/Vision/Critical Illness/Accident (FT), Paid Vacation, Weekly Pay, Direct Deposit, Employee Referral Bonus Program, Hilton Employee Travel Program

EOE/Drug Free Place

Hilton Garden Inn Asheville Outlets

111 Room Hotel

Stay near Asheville Outlets and Biltmore Estate

We’re off I-26, five minutes from restaurants and shopping at Asheville Outlets. Blue Ridge Parkway and Asheville are within 15 minutes. Biltmore Estate, the largest home in America, is six miles away, and Asheville Regional Airport is 20 minutes from our door. Enjoy our restaurant, bar, and free shuttle service around the local area.