HGI South Asheville

9 Rocky Ridge Road

Asheville, NC 28806

Telephone (828) 633-6024

Breakfast Attendant / Server

Posted September 9, 2021

A successful candidate for a breakfast attendant/ server is someone who has impeccable people skills, who is attentive and is motivated. The responsibilities of this position include guest interaction, taking guest orders, serving, and cleaning up after service. Additionally, the attendant must also remain poised as they communicate with customers and other staff to relay food,  drink orders and address and customers' questions and or concerns promptly. 

It is imperative that a breakfast attendant /server be able to work in a diverse, fast-paced environment and be able to communicate effectively with customers and staff to ensure that the customers’ needs are met.  Lastly, a breakfast attendant / server should have a thorough knowledge and understanding of food offerings to be able to make recommendations to customers based on various dietary restrictions or personal preferences.

OVERAL RESPONSABILITIES

•    Attitude of servitude - full understanding of all aspects of customer service in Hotel/Restaurant setting

•    Responsible for creating an impressive, memorable, fast breakfast experience for all guests with impeccable self-presentation (winning smile, crisp and clean uniform, etc.)  

•    Responsible for helping to achieve ongoing guest satisfaction and team goals

•    Provides information and assistance to hotel guests regarding local and hotel amenities

•    Assists guest efficiently and courteously in all hospitality related functions, while ensuring that all breakfast service is being maintained and served according to brand standards

•    Inventory breakfast items regularly and advises Kitchen Manager if items are running low or  an item is nearing its expiration date 

•    Assists/ informs Kitchen manager on customer feedback, favorite menu items, 

•    Maintains cleanliness of all tables, assisting other servers as needed. 

•    Maintains cleanliness of work stations during working hours and perform weekly maintenance. 

•    Assists in maintaining cleanliness of public areas

JOB QUALIFICATIONS

•    Ability to verbally communicate effectively with all guests and co-workers

•    Ability to perform all breakfast duties as outlined in the training outline and property specific checklists.

•    Prolonged periods of standing and/or walking

•    Pushing, pulling, bending, stooping, upward reaching

•    Some exposure to cleaning chemicals

•    Compliance with all brand standard operating procedures 

•    OSHA compliance

BENEFITS:

Medical/Dental/Vision/Critical Illness/Accident (FT), Paid Vacation, Weekly Pay, Direct Deposit, Employee Referral Bonus Program, Hilton Employee Travel Program

EOE/Drug Free Workplace

Local Candidates Preferred

HGI South Asheville

111 Room Hotel

Stay near Asheville Outlets and Biltmore Estate

We’re off I-26, five minutes from restaurants and shopping at Asheville Outlets. Blue Ridge Parkway and Asheville are within 15 minutes. Biltmore Estate, the largest home in America, is six miles away, and Asheville Regional Airport is 20 minutes from our door. Enjoy our restaurant, bar, and free shuttle service around the local area.