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Guest Service Agent
(Guest Services)
Be the heartbeat of hospitality, join Team Hampton and set the tempo for a 5-star experience!
As a Guest Service Agent, your unique personality becomes the face of the hotel to every guest. To our guests, your personal touch, your engaging conversation, your recommendations and personal preferences are what makes you an amazing representation of not just our team, but of our community. Our visitors are excited to see what eccentric qualities our downtown has to offer and how the natural beauty of the Blue Ridge Mountains can turn an ordinary trip into an unforgettable memory. You are the voice of our community to our visitors.
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Night Auditor
(Guest Services)
Midnight Memory Maker Wanted! We Need a Brilliant Night Auditor!
As a Night Auditor, you are the face of the hotel to every guest and act as an overnight ‘manager on duty’. You will communicate closely with Managers and associates to ensure a positive overall guest experience. Our Night Auditors are primarily Guest Service Agents, and are professional, courteous, honest, and loyal. Most of all they are empowered to make guests happy by exceeding their expectations. Night Auditors also need to be able to maintain quiet and safe environment overnight. Checking in guests and handling their overnight requests, handling end-of-day bookkeeping, auditing and account reconciliation complete all EOD tasks and ensure other departments have done the same.
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Room Attendant
(Housekeeping)
Room Attendant Wanted: Join Our Hospitality Team and Keep Our Rooms Sparkling Clean!
Are you ready to make a lasting impression on our guests? We are seeking a skilled Room Attendant to help ensure that our hotel provides a spotless and welcoming environment for every guest. We need someone who takes pride in their work, values attention to detail, and strives for excellence. With your hard work and dedication, you will play a vital role in upholding our hotel's reputation and creating a memorable guest experience.
careers.ashevillehotelgroup.com/hampton-asheville/jobs